Hospital Environmental Services is about more than just cleaning – it’s the “first defense” regarding infection control. Creating a clean and safe facility builds confidence in hospital services and translates into improved patient satisfaction.

Environmental Services (EVS) may represent only a fraction of your hospital’s overall spending, but it impacts most of its operations. That’s significant — especially when you’re in the business of caring for people.

This is exactly why, when you outsource EVS to Service Management Systems, the first thing we do is take an in-depth look at your current operations. We analyze how EVS affects other departments, and our specialists study several crucial factors within four main areas:

• Quality — How your current EVS program contributes to Environment of Care Compliance standards.
• Program — How your program drives cost out and efficiency in.
• People — How you train your employees to be hospitable and responsive.
• Cost — How you can find variable cost productivity in areas you may not have looked.

With this insight, we develop a detailed plan that highlights service gaps and outlines opportunities for improvement. We then put that plan into action with our EVS trained housekeeping technicians using a series of proven, systematic approaches.

What is the result? Faster throughput, smoother processes and increased efficiency, all working together to support the others while they stay focused on patient care.

The special care provided by PBS’s EVS team gets noticed by patients and their families, which significantly impact their retention by, and referral, of your hospital.

Hospital Environmental Services Benefits

• Increase focus on patient care
• Raise HCAHPS scores
• Employ environmentally conscious cleaning practices
• Improve the revenue stream
• Ensure consistently high levels of cleanliness
• Raise patient and staff satisfaction
• Prevent hospital-acquired infections
• Guarantee service outcomes
• Maximize staff productivity